Frequently asked questions


For a better fit, place a measuring tape around your pet's neck at where the collar will sit to measure the length, leaving enough room for your two fingers to slip through.


Easy steps to do if your collar gets dirty - wash the paracord with warm water and a little bit of dish soap to remove any dirt. You may also use a tooth brush to clean it if grimy. Lay flat to air dry. Brass hardware doesn't rust but it does oxidise with time to give an antique look. This doesn't affect the reliability of the snaps at all. If you prefer a shiny appearance, try this all-natural brass cleaner with vinegar or lemon juice, table salt and rinse with hot water.